OBSOLETE. We no longer use JIRA and have migrated to GitHub Issues
The new JIRA workflow (see diagram below) was implemented for the DSpace JIRA project on 8 Jan 2013. This page just serves as an archive of what changes occurred between the old workflow (no longer in use) and the new workflow that is now in place. The current workflow is described at JIRA Usage.
Here's a diagram of how a ticket would transition from one status to the next:
So, what are some of the possible benefits here?