Page History

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• Received - Ticket just came into the system (same as current)
• Needs More Details Needed - denoted the ticket is incomplete or too "blue sky". It needs details or more fleshing out before it can even be worked on
• Needs Volunteer Needed - denotes the ticket is ready to be worked on, but needs a volunteer to work on it.
• In Progress Accepted- denotes the ticket is being has enough details to be worked on & has a volunteer assigned
• Closed - denotes ticket is complete

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• . Work on this ticket will begin soon (if it hasn't begun already).
• Code Review Needed - denotes that the assigned developer feels the ticket is complete, but has requested that someone else review the code before the ticket is closed.
• Closed - denotes work on the ticket is complete.

Here's a diagram of how a ticket would transition from one status to the next:

So, what are some of the possible benefits here?

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