Problem
After creating an integration of ebooks for a provider (Overdrive, Axis 360, Bibliotheca, etc.), viewing titles in the library's catalog only shows generated cover images instead of publisher-supplied cover images.
Solution
There are multiple potential causes. Review the table below for specific causes and solutions.
Condition | Indication | Resolution |
---|---|---|
There’s no Metadata Wrangler integration. | There is no configuration item named Library Simplified Metadata Wrangler listed in the Metadata section of the Circulation Manager System Configuration panel, or issuing the following statement in an SQL client produces no result: SQL select cs.key, cs.value from configurationsettings as cs left join externalintegrations as ei on ei.id = cs.external_integration_id where ei.protocol = 'Metadata Wrangler' and cs.key = 'password'; | Add the Metadata Wrangler service to your Circulation Manager instance. See Creating a Metadata Wrangler Integration. |
The Metadata Wrangler scripts aren’t running. | If running the Docker version of the Circulation Manager, log into the host running the
If you are running a non-containerized version of the Circulation manager, just issue the primary command.
If you are running an older version of the Circulation Manager software, and these commands result in a "file not found" message, use the older folder name for log files.
| Check your cron file (
|
The Metadata Wrangler is down or overwhelmed. | Submit a post in the #development Slack channel to make sure the metadata wrangler isn’t down or latent. |
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