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Participants

Methodology

Findings

Searching

Participants found it confusing to have two search boxes in the home page. They also complained the boxes were too small. One participant was not sure whether he could type in multiple words or only one. Another participant did not know he could type into the search box.

When the search results are presented they would like to know the kind of document (e.g. article, conference, thesis, etc.).

Recommendations:

  • Remove the search box from the left bar in the home page and add the "Advanced Search" link to the one in the centre. In the rest of the pages show only the search box in the left bar.
  • Add some hint text in the search boxes like "Type in some words to search".
  • Make search boxes bigger.

Registering as a new user

When participants received the e-mail to complete the registration they found it weird that the sender was a person (they saw my e-mail address, which is the one we have set as the admin mail), they would rather expect it from the repository.

Recommendations:

  • Send the registration e-mail with the name of the repository as the sender, regardless of the admin address set in the configuration.

Terminology

Participants didn't understand the meaning of some terms like: community, URL, URI, RSS, DSpace, etc. They comment they are too general.

The term community is not specific enough and it is not clear to me whether it refers to a subject, academic departments, etc.

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