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https://jira.nypl.org/browse/SIMPLY-342

Description: Library Admin navigates to admin panel and resets a patrons Adobe account ID

Actor: Library Administrator

Preconditions: 

  • A library has properly deployed a Circulation Manager, complied with terms of service and properly configured the service
  • User has Library Admin privileges
  • Librarian knows patron's ID and has notified patron of the consequences of the account reset

Postconditions: Patron's Adobe account ID is deleted

Main Flow

Step
Actor
Action
Result
Wireframe
Alternate Flow
1Adminlogs in

System detects user has circulation manager privileges and displays Admin view

  
2Adminselects a library from the drop down menu

System displays new features in top nav including a link for 'Manage Patron'

 
3AdminClicks 'Manage Patrons'

Displays 'Manage Patrons' page with the following features:

  • Displays 'Find a Patron' section with the following:
    • Description: Enter a patron ID in the field below.
    • Form field where admin enters a patron ID (alphanumeric value)
    • 'Enter' button (inactive state)
  • Displays 'Manage Adobe Account' section with the following features:

    • Description: "This feature allows you to delete an existing Adobe account ID for an individual patron so that a new one can be assigned–this will happen automatically when the user logs in again. This step is necessary when patrons reach their device installation limit. Please be sure to inform patrons that they will lose any existing loans or reserves when the new account is created."
    • 'Reset Account' button (inactive state)
 
4Admin

enters a patron ID

  • form field displays value admin entered
  • 'Enter' button becomes active
 
5AdminClicks 'Enter'

System finds a patron for the value entered:

  • 'Enter' button becomes inactive (clicking in the field and entering a new value makes 'Enter' active again)
  • Message displays: "Patron found." (green text)
  • In 'Manage Adobe Account' section, 'Reset Account' button becomes active

If system does not find a patron for the value entered:

  • Display error message: "Patron not found." (red text)
6Adminclicks 'Reset Account'

Displays dialogue window with the following:

  • Warning text: You are about to reset the Adobe account ID for this patron. Before performing this action, please make sure the patron is aware that when they log into their account again, they will no longer have access to loans or reserves in their old account.
  • 'Cancel' button
  • 'Proceed' button
 
7Adminclicks 'Cancel'
  • Dialogue window closes
  • No other changes take place

Note: same behavior if user closes dialogue box by clicking the upper right 'x'

  
8Admin

clicks 'Proceed'

  • System deletes patron's Adobe account ID
  • Dialogue window displays new content:
    • Success! the patron account ID has been deleted. When the patron logs in again, they will automatically be assigned a new Adobe account ID.
  
9Admincloses dialogue windowMain screen displays  
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