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All of them had a minimum knowledge of the search utilities the Library Service provides to search through the different resources it has. They also were used to search information in the Internet. However, most of them hadn't never used the repository or didn't even know about it.
Methodology
The participants were asked to perform the following five tasks while thinking aloud:
- Look at the home page and tell his/her impressions.
- Look for information about a specific subject.
- Look for an audio item.
- Register a new account.
- Create an email subscription.
Findings
Searching
Participants found it confusing to have two search boxes in the home page. They also complained the boxes were too small. One participant was not sure whether he could type in multiple words or only one. Another participant did not know he could type into the search box.
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