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I'm interested in discussing staffing or program models for managing born-digital material in collecting repositories.  As a group I imagine we can identify some  variation in the following: types of institutions, job titles and responsibilities, places in our institutional hierarchies, skill sets and experience, resources (e.g. staff, infrastructure, financial, educational) at our disposal, and so on.  Is there a natural/common evolution to our program development?  Media shows up in collections, accumulates, gets the attention of staff, becomes a part-time responsibility of one staff member... and for how long, until there's a mandate, dedicated expert staff, adequate resources?                

Assessing User Needs & the User Experience

Erika Farr, MARBL, Emory University

I'm interested in discussing how we can best (or better?) assess the needs researchers have for born-digital and hybrid collections. In keeping with this interest in researcher needs, I would also like to discuss different approaches to monitoring the researcher experience as users interact with born-digital and hybrid archives. While we are pursuing user feedback at Emory, I am not sure we have discovered the most efficient or effective means and I am anxious to learn how others are approaching this task. Questions for this topic could include: How can we assess both current and future researcher needs? What sustainable and extensible approaches can we take to soliciting feedback from users? How can we use researcher feedback to improve our tools and points of access?

This topic shares a lot common ground with Matt's topic on patron use.