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Found an error message! Now what?

See "Report the Error and Describe How You Encountered It" below.

Report the Error and Describe How You Encountered It

Before reporting the error

Before reporting any issue, it's best to check and see if the answer is already easily available.

• Search the DSpace Mailing Lists to see if someone else hit this before. If so, there may be a solution waiting for you.
• If you just installed DSpace, check to see if this is a Common Installation Issue listed at the bottom of the Install Guide

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Reporting the error

There are a few ways you may choose to report this error. However, we ask that you only choose one, depending on which you prefer.

1. Email a description of the error along with the error stack listing stacktrace (which you found above) to dspace-tech@googlegroups.com

   1. If you are not a member of this list, or want more information about DSpace lists, see Mailing Lists

2. OR, post a question on StackOverflow and tag it with "dspace".  See  Guide to Posting Technical Questions to StackOverflow for more information.
3. OR, if you are certain you've found a bug in the codebase, please report it to GitHub Issues so that we can analyze it & schedule it to be resolved: https://github.com/DSpace/dspace/issues

4. Other support options detailed on the DSpace Support page

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1. Your environment: Operating system, version of DSpace, version of Tomcat, Java, etc.
   1. NOTE: on DSpace 4.x or above, simply running "./dspace version" from the command line will provide much of this information for you.
      
2. The exact steps you took to encounter the error, as this will help us in investigating the problem. Often, we need to understand how to replicate the error before we can determine what the underlying cause is.

3. The error stack stacktrace / message that you found in your log file or Browser DevTools