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After resetting the account in the Circulation Manager, the patron needs to follow these steps to be able to use the app againclear the app's cache and data before their new Adobe ID will be usable.
On Android Devices
- Sign out of the SimplyE app if it is installed
- Click ...
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- Go to the general Settings area on the device
- Select the equivalent of "Apps" or "App settings" in the Settings menu
- Scroll the list of apps, if necessary, and tap the SimplyE app
- Tap the Storage item
- Tap Clear App Cache and Clear App Data buttons
- Log out of the library account in the SimplyE app
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- Clear the app cache and data as shown below
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