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changes.mady.by.user Mark H. Wood

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Configure all requests to go to a helpdesk email

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At this time, all users who wish to respond to a request to the helpdesk email must first login to DSpace.  See https://github.com/DSpace/DSpace/issues/8636

Another common request strategy is the use a single Helpdesk email address to receive all of these requests (see corresponding helpdesk configs in dspace.cfg above). If you wish to use the Helpdesk Strategy, you must first comment out the default RequestItemMetadataStrategy,  bean and uncomment this bean:

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