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Content contributors can restrict access to attachments/bitstreams uploaded with an item. When this occurs, users can still access the attachments by utilizing the request-a-copy option as outlined below.

Request creation process

Step 1: Users should locate the desired item and navigate to its detail page. This can be done through various methods such as browsing, searching, or using taxonomy navigation. If the bitstream is restricted, a lock icon will appear next to the bitstream link, as highlighted in the screen below.

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