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Panel
bgColor#fff
  1. Log into the circ-webapp container's host instance
  2. Enter the container: sudo docker exec -it circ-webapp /bin/bash
  3. Activate the Python virtual environment: source env/bin/activate
  4. Run the script to reset the user's activations (substitute the actual user barcode for the bracketed placeholder): bin/repair/adobe_account_id_reset <user_barcode>
  5. Review any output for issues
  6. To finish, deactivate the virtual environment: deactivate
  7. Exit the container: exit

Step 3. Re-test.

Panel
  1. Try reinstalling the SimplyE app again (beta or production)
  2. Once installed, try opening the app
  3. If the app opens, 
    1. choose your library from the list of libraries
    2. add your user credentials
    3. try borrowing an item
    4. if successful, try returning the item
  4. If any of these steps fails, report back to the #development channel for further diagnostics

 

Content by Label
showLabelsfalse
max5
spacesSIM
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("android","loading") and type = "page" and space = "SIM"
labelsandroid loading

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